Terms & Conditions

Last updated: August 2026

​

These Terms & Conditions apply to your use of the Menoelle website at www.menoelle.co.uk.

​

By using our website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.

​

1. About Menoelle

Menoelle is a brand owned and operated by Phytolife Pharma UK Ltd, a company registered in England and Wales.

Company name: Phytolife Pharma UK Ltd
Registered address: C/O Wynne & Co, Forestry House, Brewery Road, Carmarthen, Wales, SA31 1TF
Company number: 16568828
Email: hello@menoelle.co.uk

​

2. Using our website

We provide this website to help you learn about Menoelle, our products and the experiences associated with menopause.

You may use the website for personal, non-commercial purposes.

We ask that you use the website lawfully and do not attempt to:

• interfere with the operation or security of the website

• gain unauthorised access to our systems or content

• use our content for commercial purposes without our permission

• reproduce, copy or redistribute our content without our permission.

We may update, change or remove content from the website from time to time.

​

3. Our products

Menoelle offers products including food supplements, personal care products and regulated medical devices.

Product information on this website is provided for general information and should not be considered medical advice, diagnosis or treatment.

Always read the product packaging and instructions for use before using a product.

If you have a medical condition, are pregnant or breastfeeding, are taking medication, or are unsure whether a product is suitable for you, speak to a qualified healthcare professional before using it.

Food supplements should not be used as a substitute for a varied diet and healthy lifestyle.

Where our products are regulated medical devices, they should be used in accordance with the instructions provided with the product.

​

4. Buying Menoelle products

Menoelle does not currently sell products directly through this website.

Where available, our website provides links to third-party retailers, including Amazon, where you can purchase Menoelle products.

When you follow a Buy on Amazon or similar link, you will leave the Menoelle website and be taken to the relevant third-party website.

Any purchase you make through a third-party retailer is subject to that retailer's own terms and conditions, privacy policy, delivery arrangements, returns policy and other applicable terms.

Menoelle is not a party to the contract between you and the third-party retailer.

For questions about an order, delivery, payment or return made through Amazon, please contact Amazon or the relevant seller directly in accordance with their applicable customer service arrangements.

​

5. Product availability and information

We make reasonable efforts to ensure that information about our products is accurate and up to date.

However, product availability, packaging, ingredients, product specifications and other information may change from time to time.

Images on the website are for illustration and may differ slightly from the product supplied.

Where there is a difference between information on this website and the information provided on the product packaging or instructions for use, please follow the information provided with the product.

​

6. Health information

We aim to provide useful, evidence-informed information about menopause and related symptoms.

However, information on this website is not intended to replace advice from a doctor, pharmacist or other qualified healthcare professional.

If you have concerns about your health or symptoms, seek appropriate professional medical advice.

If you experience symptoms that are new, severe, persistent or concerning, speak to a healthcare professional rather than relying solely on information provided on this website.

​

7. Third-party websites

Our website may contain links to third-party websites, including retailers and social media platforms.

We do not control these websites and are not responsible for their content, availability, security, privacy practices or terms.

Following a link to a third-party website is your choice and is subject to that website's own terms and policies.

​

8. Our content and intellectual property

Unless otherwise stated, the content on this website belongs to Phytolife Pharma UK Ltd or is used with permission.

This includes our:

• name and branding

• logos

• text

• illustrations

• photographs

• graphics

• product content

• website design and layout.

You may view and use the website for your personal, non-commercial purposes.

You must not reproduce, modify, distribute, publish or commercially exploit our content without our prior written permission.

​

9. Accuracy and availability of the website

We make reasonable efforts to keep the website accurate and available, but we cannot guarantee that:

• all information will always be complete, accurate or current

• the website will always be available

• the website will be free from errors or interruptions

• the website or its content will always be free from viruses or other harmful elements.

We may suspend, withdraw or change all or part of the website without notice where reasonably necessary.

​

10. Our responsibility

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

To the extent permitted by law, we are not responsible for losses arising from:

• your use of, or reliance on, information provided on this website

• the availability or content of third-party websites

• interruptions to or unavailability of the website

• your misuse of our products or failure to follow product instructions.

Nothing in these Terms affects your statutory rights.

​

11. Privacy

Our Privacy Policy explains how we collect and use personal information when you use our website.

Please read our Privacy Policy for further information.

​

12. Changes to these Terms

We may update these Terms & Conditions from time to time, for example if our website, products or legal obligations change.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

​

13. Governing law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes relating to these Terms or your use of the website will be subject to the courts of England and Wales, unless applicable law provides otherwise.

14. Contact us

If you have a question about these Terms & Conditions or the Menoelle website, please contact us:

Email: hello@menoelle.co.uk